Resume
About me
I’m a UX creative who can quickly identify and execute the best way to bring concepts and ideas to life using empathy, design thinking methodologies, and interactive design in my process to meet our people where they are.
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I always ask myself a couple of questions at the end of every project/initiative/engagement/sprint/cycle:
What did I learn about our users?
What did I learn about myslef?
2023 - present
Ouro
Netspend, remote —
Senior Product Designer
Lead designer for Transaction (Load & Spend) Pod. In addition, self-started and led the direction of the current design system, liaising with engineers, product managers, as well as other critical stakeholders to shipping. Lead designer on the P2P experience.
Really just honing in on product strategy as a necessary skill for a maker. Focused more on tying the value back to the business
2018 - 2022
Capco, NYC —
Senior Consultant UX
Worked with various banks and financial service industry leaders including UBS, Morgan Stanley, HSBC, Wells Fargo, and Jefferies, helping clients harness empathy and user-centric paradigms to elevate the customer experience. From providing UX strategy and insights for low code platform services, to collaborating with robust, cross-functional teams, there was a driven effort to hone relationships with clients and help our stakeholders stand up the best customer experience, through customer-led insights. Led multiple projects ranging from UX subject-matter expert on a lean production teams to design-doer on heavy, complicated applications, to coordinating product shoots, brand explainer videos and motion graphics projects. Have worked on applications across many platforms on mobile, desktop and tablet breakpoints.
2013 - 2018
JP Morgan Chase, NYC —
UX Designer
Produced multi-platform designs for concepts and products, including self-service tools, awareness videos, How-To animations, product posters and other media. Worked on the Digital Chase Experience group with the team as a UX designer and motion designer fo rthe production of one of their mobile apps. Created and prototypes that were used in extensive user research testing at their labs in New York and California. Led the update of the onboarding process, which led to 65% consistent first time funding rates and73% additional deposits after funding. Led the exploration and development of the app’s Offer Tracker feature. Led the exploration and design of the app’s Rewards features. Created ‘Take a Tour’ experience. Architected, incorporating insights gained from user testing, the way the application expressed itself.Drove interaction between customer and app using new models of interaction which resulted in several patents
Education
2013 - 2015
City College of New York | Bachelors
BFA in Electronic Design and Multimedia
Skills & Expertise
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Product Design
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Interaction & Motion Design
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Research
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Persona creation
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Storyboarding & Wire-framing
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Prototyping
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Creative direction
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2D Animation
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Figma, After Effects, Photoshop, Blender, Principle, Protopie, TV Paint Pro, Illustrator
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3D Modeling
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